Frequently Asked Questions

Get answers to the most common questions about our assisted living and support services

What services does Blaine Health Services provide?

We are a licensed assisted living facility providing comprehensive assisted living services, housing stabilization services, and support planner services. Our services include assistance with daily living activities, medication management, specialized diet preparation, and 24/7 awake staff to respond to residents' health and safety needs.

How do I get started with your services?

Getting started is easy! Simply contact us at (651) 249-6619 or (763) 318-5008 for a free consultation. You can also fill out our service request form online. We'll discuss your needs, create a personalized support plan, and match you with qualified support staff who fit your preferences.

Are your support staff licensed and insured?

Yes, all our support staff are licensed professionals with extensive experience in assisted living and disability services. We are fully insured and bonded for your protection and peace of mind. Our team undergoes thorough background checks and continuous training to ensure the highest quality of support services.

What areas do you serve?

We primarily serve Blaine, Minnesota, and the surrounding communities. Our service area includes nearby cities and neighborhoods within a reasonable distance from our Blaine location. Contact us to confirm if we serve your specific area.

How much do your services cost?

Our pricing varies depending on the specific services you need and the frequency of support. We offer flexible packages including Essential Support, Complete Support, and Premium Support options. Contact us for a free consultation and personalized quote based on your specific needs and budget.

Do you accept insurance?

We work with various insurance providers and waiver programs and can help you understand your coverage options. Some services may be covered by Medical Assistance, disability waivers, or other funding sources. We'll work with you to maximize your benefits and explore all available payment options.

Can I choose my support staff?

Absolutely! We believe that compatibility between clients and support staff is crucial for successful services. We'll introduce you to potential support staff and allow you to choose the one who best fits your personality, needs, and preferences. If you're not satisfied, we'll find a better match.

What if I need care outside of regular hours?

We offer flexible scheduling to accommodate your needs, including evenings, weekends, and holidays. For emergencies, we provide 24/7 support. Our team is available around the clock to ensure you receive assistance whenever you need it.

How do you ensure quality of care?

We maintain high standards through regular supervision, ongoing training, client feedback, and quality assurance visits. Our supervisors regularly check in with clients and support staff to ensure satisfaction and address any concerns promptly. We're committed to continuous improvement in all aspects of our services.

What makes Blaine Health Services different from other providers?

Our personalized approach, comprehensive service offerings, and commitment to maintaining your independence set us apart. We focus on building long-term relationships with our clients and their families. Our team treats each client like family, providing compassionate, professional support that goes beyond basic assistance.

Can services be adjusted as needs change?

Yes, we understand that support needs can change over time. Our service plans are flexible and can be adjusted as your needs evolve. Whether you need more or fewer services, different types of assistance, or changes in scheduling, we'll work with you to modify your service plan accordingly.

Do you have 24/7 staff available?

Yes, as a licensed assisted living facility, we have awake staff available 24/7 to respond to residents' health and safety needs. Our trained staff provide continuous monitoring and support to ensure the highest quality of care at all times.

Do you provide transportation services?

Yes, we provide safe, reliable transportation services for medical appointments, shopping, and daily activities. Our trained drivers offer hands-on assistance with transfers and mobility to ensure your safety and comfort during every journey. This includes help getting in and out of vehicles and mobility support as needed.

Still Have Questions?

Our friendly team is here to help answer any additional questions you may have about our services.